Edition by Co-owners
Owners and proxies can use AppNFlat to change certain information about their unit and themselves, while residents can change certain information about themselves. Modifications can be authorized or prevented by the building manager. There are three modes that you can choose between:
- Prevent owners, proxies, and residents from making or requesting changes
- Allow owners, proxies, and residents to request a change that you can approve or reject
- Allow owners, proxies, and residents to make changes without reviewing them
Configure the Modification Mode
To select which mode you want applied to your building, you must be a building manager.
- Click on the Administration icon in the left navigation menu
- Click on the Users tab
- Click on Modify
- In the “Modification by co-owners” section, choose the option that suits you from the drop-down menu.
You will see three options:
No changes by co-owners
With this option, co-owners cannot modify or request modifications to their contact information or unit information. Only building managers can make these changes.
Changes approved by the manager
With this option, co-owners can request modifications to their contact information or unit information. These requests must then be approved or rejected by a manager.
How it works:
- The co-owner submits a modification request
- An alert appears on the dashboard to inform managers
- Managers can review, approve, or reject each request
Free changes by co-owners
With this option, co-owners can directly modify their contact information and unit information without prior approval. Changes are applied immediately.
Information That Can Be Modified by Co-owners
Personal Information
Co-owners and tenants can modify:
- First name and last name
- Address
- Phone numbers (add, modify, delete)
- Preferred language
- Emergency contact (name, phone, email)
Unit Information
Owners can modify their unit information regarding:
-
Insurance:
- Policy number
- Insurance provider name
- End date
- Civil liability coverage amount
- Insurance certificate (PDF file)
-
Water Heater:
- Installation date
- Warranty end date
- Installation proof (PDF file)
Modification Requests (validation mode)
When “Changes approved by the manager” mode is enabled:
For Co-owners
- Access your contact information or your unit
- Click on Request a change
- Modify the desired information
- Add a reason to explain the change (optional)
- Submit the request
Co-owners will be notified when your request is processed.
For Managers
Dashboard Alert
When a modification request is pending, an alert appears on the main dashboard. This alert shows:
- The number of pending requests
- The units or people concerned
- A button to review each request
Process Requests
To approve or reject a request:
- Click on Review in the dashboard alert, or directly access the concerned unit or person
- A window displays showing the proposed modifications
- Review the changes (current and new values are displayed)
- Click on Approve to accept the modifications, or Reject to refuse them