- You can customize the emails that are automatically sent to co-owners.
- A co-owner can be notified when:
- He has not paid his condo fees;
- His insurance is about to expire;
- The information about his insurance is incomplete;
- The information about his water heater is incomplete.
- Once you have customized your emails, go to the Communications / Automatic Emails section to activate reminders and specify their frequency (see Automated Emails).
To create a new email template, click on + New Template.
| Email Topic |
- The different options are:
- Reminder for incomplete information on insurance
- Reminder for insurance about to expire
- Reminder for incomplete information on water heater
- Reminder for water heater warranty abou to expire
- Unpaid condo fees for 0 weeks
- Unpaid condo fees for 1 week
- Unpaid condo fees for 2 weeks
- Unpaid condo fees for 3 weeks
- Unpaid condo fees for 4 weeks
- Unpaid condo fees for 5 weeks
- Unpaid condo fees for 6 weeks
- Unpaid condo fees for 7 weeks
- Unpaid condo fees for 8 weeks
- Unpaid condo fees for 9 weeks
- Unpaid condo fees for 10 weeks
- Unpaid condo fees for 11 weeks
- Unpaid condo fees for 12 weeks
- Unpaid condo fees for 13 weeks
- Unpaid condo fees for 14 weeks
- For unpaid condo fees, you can send different emails in a sequence that is specific to you. For example: a first reminder after 3 weeks of unpaid fees, then a new email after 8 weeks. Finally, a formal notice after 12 weeks. Each email text can of course be different.
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| Title |
Title of your email |
| Text |
- Text of your email.
- The toolbar offers you a number of options to format your text (bold, italic, etc.) but also to automatically insert the unit number (door icon) and a link to the unit account (link icon). Contextual help is available by hovering your mouse over the different icons.
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